About Us

About My Favorite Service Company

Our Promise Is In The Name 

As an HVAC company in New Braunfels, every service technician at My Favorite Service Company knows that the area can be unlivable without a proper HVAC system. Our founders are San Antonio natives, and they understand that. We aim to bring high-quality HVAC service to every home and commercial establishment in South-Central Texas. We work tirelessly to over-deliver in every aspect of customer service. Every member of our team, from our technicians to our customer service reps, sets and adheres to a non-negotiable goal: to break the myths of high-pressure sales and overpriced HVAC work. We appreciate and welcome constant feedback from our valued customers because it helps us raise the bar on the service we provide our community every day. 

Our employees are the lifeblood of our business – they are the ones serving our valued customers every day. We concentrate on serving our employees the way we expect them to serve our customers: endlessly, with the highest level of communication and service, building a lifetime relationship. We are honored to serve each and every employee and valued customer daily. While we cannot truly express how grateful we are for your trust in us, we can pledge to always provide honest, hassle-free service at the absolute best price.

The History of My Favorite Service Company

Every “great job!” from a customer goes towards our goal of building a stellar reputation. We like being the first company that comes to mind when Texans need HVAC services. However, like any small business, we come from humble beginnings. Our owner, Jacob McBee, is native to San Antonio. He began providing HVAC services at age of 17, doing long and dirty jobs that senior technicians didn’t want to do. Our enterprise is the fruition of his habit of always overdelivering.

After being part of many installation and service jobs for residential and commercial clients, Jacob began moving past older competitors with more years of experience than him to become the lead installer at his previous job. He was Vice President and General Manager in two of the United States’ top AC companies for 18 years before deciding he had more to offer. That's when he formed My Favorite Service Company where his main goal was setting the bar as high as possible. Whether we’re doing a minor repair on a home, or building a centralized warming and cooling system for an industrial park, our mission is to satisfy every customer by improving their comfort levels without overpaying. Our vision is to be every customer’s favorite HVAC company by being the most cost-efficient, punctual, and professional company.

Experience the Difference of the Top-Rated HVAC Company in New Braunfels

We place honesty and trustworthiness at the top of our values. All our employees must exhibit exceptional professionalism and exercise complete truthfulness when dealing with our customers. We always show up on time with clean uniforms  – not to impress our customers or the competition, but to adhere to our internal standards. We use a modern tracking system and have a proprietary system that connects to a cloud base, helping us verify our findings and check them for accuracy. We mark and time stamp every inspection with GPS technology. Our vehicles are marked with our company logo, and our personnel always carry proper identification. We have every spare part that we might need for any HVAC model and utilize a field operating system that transposes pictures of rare parts, so we can order one right away if we don’t have the one you need in stock.

Call Us Today

My Favorite Service Company is a top HVAC company in New Braunfels because we treat every customer with the highest level of professionalism, truthfulness, and respect. 

Call (830) 215-8388 today for a free estimate!

Why Hire My Favorite Service Company?

Our Family Owned Business Treats Our Customers Like Family Too

The New Braunfels community chooses My Favorite Service Company because we consistently provide honest, outstanding service with professionalism and punctuality. Our mission is to be our customers’ favorite HVAC service provider by doing our jobs right the first time with a 100% satisfaction guarantee. No matter what service you need, we’ll diagnose the problem and recommend the best solution for your needs, all at a price that fits your budget.

  • 100% Free Quotes
    We make it easy to get started with a completely free quote.
  • Same-Day Service
    No matter when you need us, day or night, we're available to help 24/7.
  • Highly Trained Pros
    We have years of experience and are dedicated to providing the best customer service.
  • Satisfaction Guarantee
    You can be confident you'll be happy when our team drives away.
  • Unique Payment Options
    Ask about our convenient financing and payment plan options.
  • Backed by a Warranty
    Talk to our team about our heating and cooling services warranty!

Hear From Our Happy Customers

We Don't Settle for Anything Less for Our Customers

It's not just a name, it's a promise to have you saying, "My Favorite Service Company."

  • "Very professional and prompt."

    My Favorite Service Company and their customers are lucky to have him since he is thorough and competent. He was also very personable.

    - Edward Phillips
  • "Nobody better than these guys."

    VERY professional and attentive to everything, big and small. It is very apparent they take great pride in making sure you are 100% happy. Noel and his team are absolutely TOP NOTCH and go way above and beyond.

    - Kerstan Thomas
  • "My Favorite says it all and they held to that promise."

    Can't say enough. These guys are fast efficient and clean! Complete system under my expected budget and easy payment plan.

    - Kenny Powell
  • "Very professional, and actually cared for us like we were family."

    Very professional and actually cared for us like we were family. Even though it took way longer than expected they still stuck with their original price that was quoted to me. I would highly recommend My Favorite Service Company.

    - Dylan Grant
  • "Definitely will be recommending these guys to anyone who asked!"

    Absolutely amazing service! Kevin showed up fast and was able to assess our problem quickly. He was even courteous enough to wait to see if everything was functioning up to the proper standard!

    - Slade Combs
  • "I can honestly say that they are My Favorite!"

    I cannot say enough about this company. We have used them multiple times for multiple services they respond very quickly, are professional and courteous, and most of all honest.

    - Teena Dailey

Contact My Favorite Service Company Today

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